FAQs

I’m based in Southampton (SO50), UK and only preserve flowers from the UK & Northern Ireland.

If you live nearby, you’re welcome to drop your flowers off in person and collect your finished preservation when it's ready. Please note, I do not offer collection services for flowers, and I’m unable to drop off finished preservations.

Yes! It’s important that flowers are sent as soon as possible to ensure they arrive in the best condition. Full details on how and where to send them will be included in your order confirmation email.

Keep your flowers in fresh water and away from direct sunlight until you’re ready to post. Refresh the water every 12 hours and trim your stems 1-2cm each time. Trimming your stems can help prevent the stems from being blocked and still able to take in fresh water.

If you're getting married abroad, please be aware that wedding flowers being brought back into the UK may require a certificate to confirm they are free from pests and diseases. If you're able to obtain the necessary paperwork, I'd be more than happy to preserve your flowers for you.

Every bouquet is completely unique, and the amount I recommend depends on the keepsakes you’d like preserved. Read more here.

Wrap your stems in damp kitchen roll and then tightly wrap tinfoil to keep them secure. Place them in a sturdy box that is big enough so your flowers don’t get squished, but small enough so they don’t move around during transit. Fill any empty space with packing paper or kitchen roll. Please avoid bubble wrap or plastic wrapping as this can cause your flowers to sweat. Include your name somewhere in or on the box so I know your flowers belong to you.

I work with dried flowers, as preserving them while they’re still fresh can lead to moulding and colour loss in the resin. Once dried, the flowers are carefully encased in resin, a strong and durable material, creating a keepsake that will last for years while maintaining the beauty of your flowers.

I aim to send out your flowers within approximately 2 months of receiving them. Some flowers dry more quickly, while others take a little longer. Timelines can also vary depending on the number of other preservations I’m working on at the same time. Once your preservation is ready, I’ll contact you to confirm it’s okay to send it, ensuring it arrives safely and exactly as you’d like.

If you are based in England, Wales, or Scotland, your preservation will be shipped with Royal Mail using their Tracked 48 service. They recon 2-3 business days for delivery. If you are based in Northern Ireland, your preservation will be shipped with Yodel.

To keep your resin pieces looking their best, simply wipe them clean with a soft, dry cloth. Avoid anything abrasive that could scratch the surface, and steer clear of harsh chemicals, as these can damage the resin’s top coat.